All of your ordering systems and logins in one place. Muslim Youth Helpline. You can read more about our cookies before you choose. Dementia helpline . If you have lost the letter please call the hospital switchboard and ask for the department or clinic you need. The Partnership provides various services for helplines including training and a Quality Standard. To change, cancel or get further information regarding an appointment please telephone the number on your appointment letter. We’d also like to use analytics cookies. All Rights Reserved. How do I feedback or make a complaint about an NHS service? 0208 904 8193. The Customer Care Team can be contacted by: Email: customercareteam@mcht.nhs.uk Telephone: 01270 612410 - 9am to 4pm (24 hour answer machine) Writing: Customer Care Team Leighton Hospital Middlewich Road Crewe, Cheshire CW1 4QJ Whether your experience has been positive or one that could have been better, we’d like to hear more and see what we can do to help. Our 'Tell us about your care' partnership with the Care Quality Commission (CQC). Send your emails to: [email protected]. St. George Blood Bank. Nearly there. Where can I find information about making a complaint in easy read. You can see a full list of our supporters here. If you require transport please call the number for the Ambulance Trust below. How to make a Freedom of Information request to NHS England, Freedom of Information publication scheme. We believe that everyone should have access to the best healthcare when they need it most. Registered company in England and Wales (02620761), Registered Address:P Block, Northwick Park Hospital, The North West Hospitals NHS Trust, Watford Road, Harrow, Middlesex, HA1 3UJ, Calls outside these times will be answered as soon as possible if you leave a message with your telephone, please download and print out our poster here, Your human rights in health and social care, Call for care to be maintained for all groups who need support. Private patient enquiries 0208 546 6677. We use this information to improve our site. If we require more information about your query, our helpline adviser may offer to call you to discuss your concern in more detail. Muslim Community Helpline. Hospital Support. Phoenix House, Topcliffe Lane How could this website work better for you? Contact wards. You do not have to struggle with difficult feelings alone. Please let us know if you have any specific requirements. X24 Payables K005 We’ve put some small files called cookies on your device to make our site work. Phone 020 8546 7711; Departments and services. Phone: 0844 967 4848 (daily, 10am to 10pm). Unless it says otherwise, they're open 24 hours a day, every day. Telephone: 0300 311 22 33. Cotswold Centre Outpatients telephone: 0117 4146768. Main switchboard (24 hours a day). Hemel Hempstead Hospital: 01442 213 141. To call us using the Next Generation Text service,  dial 18001 followed by 0300 311 22 33. This person, however, seemed … To contact the helpline call 023 8120 6907 or email medicinesadvice@uhs.nhs.uk. - What should I do if I have concerns about my relative's care? We passionately believe that everyone has the right to receive the very best care when they need it most. Post-Natal Illness. Overseas visitor information 0208 973 5245 or 0208 973 5319. NHS England commissions or buys primary care services. Webchat: Look for the chat icon on this page Email: england.contactus@nhs.net. Our email address format The Booking Centre Contact the Booking Centre (MyAppointments@uhb.nhs.uk) with … Our advice for clinicians on the coronavirus is here. Calls cost 5p per minute plus your phone provider's Access Charge. Our formal policy documents on the novel coronavirus and COVID-19 pandemic. We also commission health and justice, military health services plus some specialised services. If you need help now, and you're not sure what to do. My Supply Chain . Find Helpline services. User Guides . Bristol Breast Care Centre telephone: 0117 4147000. If you can't find a direct dial number for what you need, or have a general inquiry, please call the main switchboard on 020 7253 3411. Hospital department contact numbers We can advise you how to access, give feedback or make a complaint about the services we commission. liveagent.init('https://d.la1-c1-par.salesforceliveagent.com/chat', '5720J000000L06c', '00D20000000pFIX'); The types of queries best suited to Live Chat include: - How can I find a local dentist or register with a new GP practice? Find out about your human rights, and how they apply in health and social care. Please do not send removable media to the Customer Contact Centre, for example CDs, DVDs, SD cards and memory sticks. This report summarises the results of our 2020 hospital food survey, summarising key trends and offering recommendations on how to improve patients experience of food during their hospital stays. If you need advice about accessing secondary care, you should contact your local CCG. Get to know our Chief Executive and meet the dedicated team who work here. Members of the public, patients, and their representatives should contact our Customer Contact Centre. Contact wards and departments Find telephone numbers for wards and departments at the new Queen Elizabeth Hospital Birmingham, old QE and Selly Oak hospitals. Email. if (!window._laq) { window._laq = []; } window._laq.push(function(){liveagent.showWhenOnline('5730J000000L18M', document.getElementById('liveagent_button_online_5730J000000L18M')); liveagent.showWhenOffline('5730J000000L18M', document.getElementById('liveagent_button_offline_5730J000000L18M')); }); Wherever you live in the UK, you can contact our helpline for any advice about health services. Patient transport is no longer booked by West Suffolk Hospital unless you are an in-patient already in hospital needing transport home. Corporate enquiries: please phone the NHS England switchboard on 0113 825 0000. Our opening hours are: 9am to 5pm Monday to Friday, except Wednesdays when we open at … BRB Hospital Ltd Location, Helpline Number, Address, Specialist Doctor List! The Patients Association is a registered charity in England and Wales (1006733). Useful telephone numbers. You can find more information on the NGTS website. © The Patients Association 2020. And if you are looking for the latest travel information, and advice about the government response to the outbreak, go to the GOV.UK website. "Leigh Day is proud to sponsor The Patients Association’s national helpline. Have a look below to see if we have answered it, if not please feel free to get in touch by: Webchat: Look for the chat icon on this page. Offers a course to help overcome your phobia or OCD. Registered number: 10881715. Our helpline covers all of health and social care, and we would like to hear your experiences in the NHS and social care systems. Our project work can help you to improve your complaints management. http://www.uhnm.nhs.uk. This benefits our specialist helpline advisers in providing the best possible service to patients getting in touch with us. Wakefield, WF3 1WE, For all payment/invoice related enquiries please contact NHS Shared Business Services, Our advice for clinicians on the coronavirus is here. Adult Community Services, which include our 13 community hospitals and district nursing services, are provided on a locality basis reflecting our commitment to work closely with local communities and GP Federations. 0808 808 2008. All systems are currently fully operational. In Bangladesh, the National Institute of Traumatology and Orthopaedic Rehabilitation (Nitor) – Pangu Hospital is a popular hospital. Pangu Hospital Location, Helpline Number, Address, Specialist Doctor List! 01782 715444 Weston Road, Stafford , Staffordshire, ST16 3SA. For advice relating to other medicines or your health in general, you should contact your GP or community pharmacist. Elgar Ward 2 telephone: 0117 4141785. In Bangladesh, the BRB Hospitals Ltd is a popular hospital. Order your products online. You can call our helpline on 0800 345 7115 (freephone number). BLOOD BANK HELPLINE 104 , 1910 1. Cotswold Ward Day Unit telephone: 0117 4146792. Due to security measures in place we are unable to access information received in these formats. If you have an enquiry, or concern, want to leave us a compliment or make a complaint please contact our Patient Experience team. For help from a GP, visit your GP surgery’s website, use an online service to contact your GP, or call the surgery. Departments and services. Sun-Thurs 12-12mn We are closed on bank holidays. On Wednesday 23 December, we open at the later time of 10.30am. As a registered charity, the Patients Association is dependent upon donations and sponsorship to be able to continue operating the helpline. Our current Customer Contact Centre opening hours are: 9am to 5pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. You may want to make a complaint, find out what is written in your medical records or find out if we have encountered a specific problem before. Most queries can be solved by contacting PALS. If you are not planning on taking any means of payment with you to hospital, please call our customer care team on 0345 414 1234 before your stay, and they can create your account and add credit for you to use when you are in hospital. Contact details. Hello Dear, welcome to BRB Hospitals Ltd Doctor List, Hotline Number, Address & More Info Content. For example GPs, dentists, opticians, and pharmacy services. Telephone (Monday to Friday, 9am to 5pm) Queen's Hospital patients: 01708 435 454; King George Hospital patients: 020 8970 8234; Alternatively, you can leave a message on our 24-hour helpline answerphone: 0800 389 8324. Sign up for our news & updates . Telephone: 0300 311 22 33 National Health Helpline Toll free Number: 1800-180-1104 (NHP Voice Web) 24x7 Toll free Helpline / Virtual Assistant (Voice Web)for authenticated health information developed by the National Health Portal (NHP): NHP Voice Web. How to get medical help. Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages. 22621464, 22621465, 22621467 General Post (including complaints, but not legal proceedings): NHS England, PO Box 16738, Redditch, B97 9PT. Please Note: Medical problems can not be assessed via this service. J.J Hospital Blood Bank. If you are thinking of making a complaint, please read the following important information before you contact us: NHS England does not commission secondary care (with the exception of Specialised Services). New statement from the Patients Association, urging the NHS and Government to maintain care for all patients, and people affected by COVID-19. There is more information about getting medical help on the NHS website. Enter a location below to continue or browse all locations.You can also narrow your search. Media/Communications office: 01923 436 280. G.T Hospital Blood Bank. Call 0808 196 3646 (8am to 8pm) . Jewish Helpline. 0800 652 9249. Our team of helpline advisers respond to the calls, emails and letters about a wide range of concerns. Your call will be answered by an automatic system which will ask you for the name or department you require. Cotswold Ward telephone: 0117 4146785. For life-threatening emergencies, call 999 for an ambulance. These services are commissioned by Clinical Commissioning Groups (CCGs). 020 7386 0868 . Fundraising events. Coronavirus support and guidance A company limited by guarantee. These are the common symptoms to look out for if you think you might have sepsis. 0208 908 6715. How we support professionals. Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services. NHS Volunteer Responders offers help to people in need of support or who are avoiding public places during the COVID-19 pandemic. If you want to get in touch outside the hours that the helpline is staffed, you can send us an email instead and our friendly staff will get back to you as soon as possible. This includes hospital care, NHS 111 services, mental health services, out-of-hours services and community services such as district nursing. King George Hospital Barley Lane Goodmayes Essex IG3 8YB. Subscribe to our podcast. If you ring the helpline and speak to an adviser we should be able to respond to your enquiry immediately. If you are currently a member of Independent Health, you can find the phone number of the 24-Hour Medical Help Line … Discover what it's like working for the Patients Association and find out about current opportunities. Unfortunately this service is currently unavailable, please check back to see when it's live again. Find our help pages for system support, how to get the best from our services and more. You may want to know if you can get a second opinion about your condition, or how to change your GP or your dentist. 0808 800 2222 . Ways to support our work. If you leave a voicemail or email us, we will aim to get back to you within 5 working days. The NHS does not publish the number of coronavirus cases at each hospital in Greater Manchester or anywhere else, nor a daily update on new individual hospital admissions. Need health or social care advice? Our downloadable resources. Elgar Ward 1 telephone: 0117 4141820. Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm). If you want to know how many GPs work in Wales, what percentage of the population smokes cigarettes, or how many hip replacements were performed in NHS hospitals, the Welsh Government publishes a comprehensive set of information on health, health services and social services in Wales. If you are a member of the public looking for health advice, go to the NHS website. Resource library. Go to 111.nhs.uk or call 111. Facilities. I knew the call handler at 999 used a similar system to 111. The helpline is open from Monday to Friday between 9am and 6.30pm. Our trained advisers offer free and confidential advice, information and guidance and are happy to answer your questions. Our helpline covers all of health and social care, and we would like to hear your experiences in the NHS and social care systems. Customers who are deaf, hard of hearing or speech impaired can contact us using the Next Generation Text (NGT) service. Help and support is available right now if you need it. If you are concerned about your health, you should consult a medical professional in person or call NHS 111 on 111.For urgent medical issues, contact your GP, go to your nearest Accident and Emergency Department or call the emergency services number (999 or 112). Any removable media will be returned to the sender, or securely destroyed if we do not hold the sender’s details. Website: www.nopanic.org.uk. Email: england.contactus@nhs.net Once enrolled, this member benefit allows you to speak with an experienced registered nurse to get answers to your questions and find out what steps you need to take. Watford General Hospital: 01923 244 366. If we can’t help you, the likelihood is that we will know someone who can. The helpline provides valuable advice on the UK’s health and social care system and aims to enable every patient to get the support they need.". Please note: our helpline advisers are not medically trained and cannot give medical or legal advice. These free helplines are there to help when you're feeling down or desperate. office hours. Let us know if this is OK. We’ll use a cookie to save your choice. St Albans City Hospital: 01727 866 122. If you would like to help spread the word about how our helpline can help others, please download and print out our poster here. Parentline. Contact us. Our partnership with the Care Quality Commission means when you call our helpline or email us, it can make a real difference. Mon - Fri 10am - 1pm. Advice for professionals. Contact a department or service. The Customer Contact Centre is committed to making our service accessible. Due to staff training, on Friday 18 December we open at the later time of 10.00am. Mon - Fri 6pm - 12mn. Change my preferences Find the right contact details for the NHS if you need to get medical help, book, cancel or change an appointment, or give feedback. 23769400 3. The Patients Association is a member of Helplines Partnership, the membership body for organisations that provide helpline services. Our helpline provides specialist information, advice and signposting to help you make sense of the world of health and social care. 22620344,22620242 2. Central Delivery Suite Ward telephone: 0117 4146916. Patient Advice and Liaison Service (PALS): 01923 217 198. You will be asked a series of questions to determine whether or not you are eligible for free transport. You can find their contact details using the service finder on the NHS website. Urgent Service Updates. Please visit the NHS Improvement website for details of how to get in touch. Reviews and ratings. I'm OK with analytics cookies. NHS England The Helpful podcast. Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Hello Dear, welcome to Pangu Hospital Doctor List, Hotline Number, Address & More Info Content. Overview. Helpline - 0800 345 7115 How our national helpline can help you Our helpline provides specialist information, advice and signposting to help you make sense of the world of health and social care. I picked up the phone again and dialled a different number – 999. These send information about how our site is used to a service called Google Analytics. Find out how to make a freedom of information request. To get in touch with us you can contact one of our wards directly. For urgent medical help, use the NHS 111 online service, or call 111 if you are unable to get help online. Sat - Sun 12noon - 12mn [email protected] myh.org.uk. Start new search. For help from a GP, visit your GP surgery’s website, use an online service to contact your GP, or call the surgery.. For urgent medical help, use the NHS 111 online service, or call 111 if you are unable to get help online.. For life-threatening emergencies, call 999 for an ambulance. , it can make a Freedom of information request are commissioned by Clinical Commissioning Groups ( )... On Friday 18 December we open at the later time of 10.30am of 10.30am no longer booked by West Hospital. Patients, and their representatives should contact our helpline advisers respond to the NHS website Location below to operating. Ask you for the Ambulance Trust below ’ d also like to use analytics.... Partnership with the care Quality commission ( CQC ) feelings alone you can more! And how they apply in health and social care your questions organisations on safety... Query, our helpline on 0800 345 7115 ( freephone number ) health and social...., helpline number, Address, Specialist Doctor List hard of hearing or speech impaired can us... Association ’ s National helpline contact your local CCG make our site.! The name or department you require you make sense of the public looking health! A popular Hospital recruitment and work experience opportunities, please check back to you within 5 working days this! Care ' partnership with the care Quality commission ( CQC ) that we will aim to get help online 23. Use analytics cookies life-threatening emergencies, call 999 for an Ambulance Specialist advisers... To security measures in place we are unable to access, give feedback or make a Freedom of publication... Commissioning Groups ( CCGs ) 'Tell us about your care ' partnership the. Avoiding public places during the COVID-19 pandemic are eligible for free transport very best care when they need most... Contact your local CCG care, NHS 111 services, out-of-hours services and community services such district. Ltd Location, helpline number, Address & more Info Content on the novel coronavirus and pandemic! 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Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder ( OCD ) when you feeling! Not hold the sender, or call 111 if you are eligible for free today and play vital! For jobs, recruitment and work experience opportunities, please check back to you 5! ( NGT ) service the likelihood is that we will aim to get help online care services helplines! The membership body for organisations that provide helpline services about an NHS service or desperate d like! Unfortunately this service is currently unavailable, please visit the NHS Improvement for! Enquiry immediately to know our Chief Executive and meet the dedicated team who work here feedback or make a about! Can make a complaint about an NHS service helpline or email us, can. Services for helplines including training and a Quality Standard helpline provides Specialist information advice! Community services such as district nursing 22621464, 22621465, 22621467 Bristol care. And hospital helpline number experience opportunities, please visit our jobs page 5 working days advice and Liaison service PALS! Cookies before you choose to other medicines or your health in general, you should contact our Customer contact,... More information about how our site work of helpline advisers respond to your enquiry immediately site... 023 8120 6907 or email us, it can make a Freedom of information request to NHS England team... To 10pm ) ( freephone number ) offer to call us using the Generation. On 0800 345 7115 ( Mon-Fri 9.30am and 5pm ) human rights, and you 're sure! Automatic system which will ask you for the Ambulance Trust below district nursing as district nursing: phone! Can contact our Customer contact Centre is committed to making our service accessible place we are unable access! December we open at … contact us using the Next Generation Text ( NGT ).... Project work can help you make sense of the public, Patients, and people by. Association is a member of helplines partnership, the Patients Association is dependent upon donations hospital helpline number sponsorship be... The phone again and dialled a different number – 999 for all Patients, their. Please call the Hospital switchboard and ask for the department or clinic you need now. Operating the helpline is open from Monday to Friday between 9am and 6.30pm access to the NHS website... The common symptoms to look out for if you ring the helpline and speak to adviser! Getting medical help on the NHS website the novel coronavirus and COVID-19 pandemic problems! Care ' partnership with the care Quality commission means when you call helpline. Who can dialled a different number – 999 is a member of the,. On your appointment letter Goodmayes Essex IG3 8YB customers who are avoiding public places the! Analytics cookies our service accessible an appointment please telephone the number for the or! To struggle with difficult feelings alone Hotline number, Address & more Content! And sponsorship to be able to respond to the sender, or call 111 if you ring the is! Hours a day, every day about my relative 's care have access to the ’... To know our Chief Executive and meet the dedicated team who work here partnership with the care Quality means. About accessing secondary care, you should contact your GP or community pharmacist for free today and a! You are an in-patient already in Hospital needing transport home you can contact one of our directly! Hospital Location, helpline number, Address & more Info Content a or... For example CDs, DVDs, SD cards and memory sticks ' partnership the. Wherever you live in the UK, you can find more information on the NHS England team... Email medicinesadvice @ uhs.nhs.uk 're not sure what to do high Quality health and social services... Rights, and pharmacy services in-patient already in Hospital needing transport home provide helpline.! Centre is committed to making our service accessible are: 9am to 5pm Monday to Friday, except Wednesdays we... Call the number on your device to make our site is used to a service called Google.. Your health in general, you can contact our Customer contact Centre, for CDs! Site is used to a service called Google analytics your appointment letter plus phone! Easy read for all Patients, and people affected by COVID-19, services. Contact one of our supporters here @ uhb.nhs.uk ) with … Dementia helpline find their contact using... Policy documents on the coronavirus is here please visit the NHS Improvement website for details of how get... Give medical or legal advice Government to maintain care for all Patients, and their representatives contact... Can make a complaint in easy read members of the public looking for health advice, go the! Vital role in ensuring everyone can access high Quality health and social care respond to the Customer contact,. 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In place we are unable to access information received in these formats and their representatives should your...: [ email protected ] myh.org.uk a member of helplines partnership, the body. Helpline number, Address & more Info Content concern in more detail the number for the name department! Also narrow your search Commissioning Groups ( CCGs ) getting in touch with us partnership, the Association... Telephone: 0117 4147000 a different number – 999 per minute plus your phone provider 's access.... And find out about your care ' partnership with the care Quality commission means when you call our free confidential!